flow
            
            
              ,
            
            
              takt
            
            
              ,
            
            
              pull
            
            
              and
            
            
              zero
            
            
              defects
            
            
              Value-added activities according to the
            
            
              lean definition often represent one third
            
            
              or less of employee working hours. The
            
            
              rest of the time is wasted by complex
            
            
              controlling, high interim stocks waiting
            
            
              for the next step in the process, high
            
            
              throughput time, bad adjustment
            
            
              between sales and production, frequent
            
            
              changes in ordering and production plan-
            
            
              ning, high setup times, high batch sizes,
            
            
              inefficient shop-floor layout, no
            
            
              transparency about machine break-
            
            
              downs and maintenance, inefficient
            
            
              capacity planning, etc.
            
            
              To reduce these ‘wastes’ and optimise
            
            
              the production process, again four
            
            
              keywords are crucial:
            
            
              • FLOW: streamlining the production
            
            
              process by coupling and realignment
            
            
              of process steps. Reducing the
            
            
              ‘turbulences’.
            
            
              • TAKT: the German word for ‘rhythm’,
            
            
              illustrating he levelling of work
            
            
              contents so that the output of one
            
            
              process step matches the input of the
            
            
              next one like a piece of music.
            
            
              •  PULL: it is not the upstream process
            
            
              step that decides (‘push’), the
            
            
              downstream process only takes (pulls)
            
            
              the parts it requires.
            
            
              competitive markets, continuous
            
            
              innovations, just-in-time requirements,
            
            
              increased environmental awareness,
            
            
              rising commodity prices and limited
            
            
              resources.
            
            
              moving
            
            
              to
            
            
              lean
            
            
              :
            
            
              a
            
            
              deliberate
            
            
              change
            
            
              strategy
            
            
              According to both speakers, implemen-
            
            
              ting lean practices is a matter of delibe-
            
            
              rate change.  A sustainable change
            
            
              towards a lean enterprise culture is a
            
            
              combination of eight success factors:
            
            
              1. A mindset for change
            
            
              2. A process vision
            
            
              3. Appropriate tools and methods
            
            
              4. Qualified staff
            
            
              5. An organisation structure aimed at
            
            
              continuous improvement
            
            
              6. Planning
            
            
              7. Communication
            
            
              8. Key performance indicators
            
            
              principles more
            
            
              important
            
            
              than methods
            
            
              However, ‘Principles are more important
            
            
              than methods’, Thomas Scheib argued.
            
            
              Lean companies typically distinguish
            
            
              themselves by four key elements:
            
            
              • VALUE ORIENTATION: they are
            
            
              oriented towards value for the
            
            
              customer and anything that does not
            
            
              create value is ‘waste’.
            
            
              • SYNCHRONISATION: they think in
            
            
              processes, not in departments and
            
            
              make sure that processes are linked
            
            
              and supply and demand are perfectly
            
            
              aligned
            
            
              •  PERFECTION: they strive for perfec-
            
            
              tion, always questioning what has
            
            
              been achieved, using standards to
            
            
              facilitate improvement
            
            
              •  TRANSPARENCY: they set measura-
            
            
              ble objectives and results, set top
            
            
              down but solved bottom up.
            
            
              
                Riding the barrel at Auerbachskeller
              
            
            
              
                Scorecard Muda check.
              
            
            
              39
            
            
              FINAT YEARBOOK
            
            
              
                2013
              
            
            
              |